Understanding Complex Systems

My 20+ years as a physical therapist have given me firsthand knowledge of healthcare barriers, workflows and pain points.

Designing with Empathy

I have deep insight into patient behavior, trust-building, and the nuances of provider-patient dynamics.

Adapting with Agility

I thrive in dynamic environments and quickly adapt to new teams and priorities. Working in patient care made me accepting of and responsive to change, a mindset that translates naturally to designing within Agile frameworks.

Leading with Clarity 

I have motivated patients, supervised assistants, mentored student clinicians, and balanced operational priorities--experiences that give me confidence leading people and teams.

Translating Complexity

I am skilled in translating complex medical and operational information into clear, actionable insights for executives, multi-disciplinary teams, and laypeople.

Building Trust

I’ve led over 3,600 individual patients in more than 30,000 treatment sessions.  I excel at building rapport with people of diverse worldviews and backgrounds.